‘Digital Eavesdropping’: Unilever Looks to Exploit Vaseline’s Viral TikTok Trend.
Originally found over 150 years ago in the oil fields of Pennsylvania, the simple jar of Vaseline could hardly be considered an obvious target for online content feeds.
However, its rise as a TikTok talking point has thrust it into the lead of an advertising revolution, where major corporations are investing heavily in content creators and reducing expenditure on marketing items in conventional outlets.
A Journey from Drilling to Digital
The petroleum jelly was first manufactured in the 1870s by scientist Robert Cheeseborough, who saw laborers rubbing their skin with a residue from oil extraction. Currently, a wave of user-generated videos have chronicled its broad application in “life hacks”.
Promoted as a fix for dirty sneakers or making fragrance last longer, along with a cure for squeaky doors. Its use has even extended to combat the nuisance of chip seasoning clinging to fingers.
Capitalising on the Conversation
Noticing its viral resurgence, marketers at Unilever amplified the hacks by tasking their in-house experts with verification and providing creators with the outcome data.
Assertions that it diminished the burn from hot food on the lips were confirmed. This was also the case for ideas it could extend fragrance and revive leather bags. Suggestions it could brighten smiles or extend lashes were debunked.
The ‘Digital Ear’ Approach
Billboards and TV ads would once have been the cornerstone of its marketing push. However, this online trend has helped convince executives to turbocharge spending on content creators.
This observation of social channels to shape commercial tactics has been dubbed “social listening”. The company's chief executive, freshly instated, has stated the intention is to spend 50% of its massive marketing spend on platform-based material.
Evolving With Audience Behavior
The company's social media lead, who is heading the digital initiative, said the company was just evolving with contemporary approaches of connecting with customers. She said interacting online “without killing the party” was crucial.
“How can companies join discussions credibly? This has perpetually been our aim as brands, since the era of community gossip and talking about what they used.
“We are witnessing a departure from a one-to-many model, where we would just broadcast out … Now it’s many conversations, many communities. The shift of the algorithms means that these audiences appear specific, yet they are vast.
“Having your brand advocated by consumers, recommended by peers, that fosters reliability and pertinence. Content makers are key. This word-of-mouth strategy is being amplified.”
A Fundamental Consumption Turn
The strategy reflects dramatic transformations occurring in how media is consumed, with Gen Z and millennial audiences allocating more attention to digital networks than television, magazines or radio.
This change is evidenced by declines in TV and print advertising. In the UK, ad revenues for leading TV channels have declined by over six hundred million pounds in actual value since the end of the last decade.
Influencer Marketing Expansion
It also reflects a media convergence as corporations essentially turn into content studios, collaborating with a multitude of digital creators to boost their products.
A commercial director at a major talent agency said: “Clearly, there is a migration of viewers away from some legacy media and they’re spending a lot more time on digital video and image apps than they are viewing scheduled television or reading physical magazines.
“Many companies report to us consumers have more faith in suggestions from the individuals they follow compared to commercial messages. This is a persistent pattern.”
He said brands could also save money by investing in creators over large-scale legacy ad buys, which also enables easier content adjustment to gauge performance.
The approach is growing. Advertising spending on digital creator partnerships is growing fourfold quicker than total media spending. Across the United States, it has more than doubled since 2021 and is expected to hit multi-billion dollar sums in 2025.
The Enduring Power of Broadcast
Despite the huge changes, industry figures said they believed broadcast ads retained significant importance to play, as networks still held the capability to shape the national conversation.
She added: “One of the highest return-on-investment media opportunities is still major broadcast spectacles. It’s not about those broadcasters saying: ‘We are no longer pertinent.’ It’s about who’s capturing attention … I think there’s 100% a place for them.”